Shipping & Return Policy

At All Days Healthy Living, we take care to pack and deliver your millet-based food products safely and efficiently.

Shipping Policy

Delivery Within Kerala

Orders within Kerala are generally delivered within 3 working days after dispatch. Delivery may occasionally take longer due to public holidays, adverse weather, courier delays, or remote delivery locations.

Shipping Charges

  • Within Kerala: ₹60 per kg
  • Outside Kerala: Shipping charges will be calculated based on the delivery address, package weight, and courier availability. The applicable charge will be displayed or communicated before the order is confirmed.

Customers must provide a complete and accurate delivery address and contact number. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Return, Replacement & Refund Policy

As our products are food items, we do not accept returns or exchanges once an order has been delivered.

Damaged or Incorrect Products

If your package arrives damaged, leaking, opened, or contains an incorrect product, you may request a replacement.

All replacement requests must be submitted within 24 hours of delivery. Requests received after this period may not be accepted.

To request a replacement:

  1. Take clear photographs of the outer package, shipping label, and affected product.
  2. Contact us within 24 hours through WhatsApp or the contact form on our website.
  3. Share your order number, contact details, a description of the issue, and the photographs.

Please do not use or discard the affected product or its original packaging until our support team has reviewed your request.

After verification and approval, we will arrange a replacement at no additional charge. Requests without sufficient photographic evidence may not be accepted.

No-Refund Policy

Refunds are not available for any of our products.

Where an eligible damaged, leaking, opened, or incorrect product claim is approved, the issue will be resolved through a replacement only. No cash, bank, card, wallet, or other monetary refund will be provided.

Order Cancellation

Orders may be cancelled only before they are packed or dispatched. Once an order has been packed or dispatched, it cannot be cancelled.

Customer Support

Our customer support team is available:

Monday to Saturday: 10:00 AM to 7:00 PM
Sunday: Closed

For shipping concerns, replacement requests, or other order-related assistance, please contact us through WhatsApp or the contact form on our website.